FAQ's

Frequently Asked Questions

1. How can I create my account on Husny Libas?

Creating your own account on Husny Libas is very simple! Just follow these steps:

  1. Go to the top right corner of our homepage and click “Sign In.”
  2. At the bottom of the sign-in box, click “Create an Account.”
  3. Fill in your information and your Husny Libas account will be ready in no time!

2. What if I forget my password?

Don’t worry! You can easily reset your password.
Here’s how:

  1. Go to the Sign In page and click on “Forgot Password.”
  2. Enter the email address linked to your Husny Libas account.
  3. You’ll receive an email with a reset link — click it.
  4. Set your new password and you’re good to go!

3. How can I place an order?

Once you have added all your desired items to your shopping bag, follow these instructions:

  1.  Click on the "Shopping Bag" icon and proceed to Checkout
  2.  Enter all your required contact, shipping and billing information.
  3.  Click on ‘’Continue to Payment" and select your preferred payment method.
  4.  Click on ‘Complete Order’ and check your email for an order confirmation Email.

4.Can I place an order on call?

Yes, you can place your order by calling us at ‪+92 339-6171819‬ and providing the required SKU and size / colour variant of the product you want to purchase.

5.Can I add items or make changes to an existing order?

You can contact our Customer Service at ‪+92(0)42 111-738-245‬ to request changes to your order within 24 hours of order placement, given that the order has not been processed. Alternatively, you can request cancellation of your entire order and place a new one.

6.What is my Order Number?

Your Order Number will be used to identify your order and will be provided in the Order Confirmation Email after you have placed your order.

7.Can I cancel my order?

Customers can cancel orders at any time before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email and along with your order tracking ID. As soon as the product has been delivered, our above-mentioned exchange policy will be applicable to your order

8. How can I check the status of my order?

You can track the status of your order by clicking on the order tracking icon on the website. Enter your tracking ID to view the status of your order. Alternatively you can contact our Customer Service team at ‪+92(0)42 111-738-245‬ to request your order tracking status.